How are my texts being sent?
Your texts are being sent through the TextRecruit technology instantly to the candidates phone number.
Where do the texts go?
The texts are received in the native texting application on the candidates cell phone.
How do I engage with candidates?
When a candidate responds, the text message is instantly sent back into the TextRecruit platform where you can engage with candidates in the inbox of the “Message” tab. All sent messages are stored in the outbox.
Why are my response rates low?
We have template suggestions that help increase the response rate when you are drafting a message. Try personalizing the message with variables and introducing yourself in the message.
Can I save text templates?
Yes. After creating a message in a campaign you are able to save the message as a template. All templates are saved and can be used in future campaigns.
What happens if I send my text to a landline?
Your text will not be delivered and you will not be charged a TextRecruit credit.
What happens if someone calls my TextRecruit number?
There is a voicemail set up on behalf of the customer to notify the user that this is a TextRecruit number and to contact via text.
Can I use my own cell number?
No. The value of TextRecruit is separating your personal texting from your professional. All texting will be done through the mobile app and the web application.
Is the person charged to receive my text message?
All major carriers Verizon, Sprint, AT&T and T-Mobile have unlimited texting plans due to the development of free texting applications like Facebook Messaging, Snapchat and Whatsapp. There could be historic plans that charge for text or voice. TextRecruit’s Auto-Unsubscribe helps with the management of candidates that wish not to be contacted via text.